At Greentide Garden Store, we understand that our gardening enthusiasts, outdoor living aficionados, and aquarium hobbyists are eager to receive their premium products. That’s why we’ve designed a delivery service that’s as reliable as your favourite gardening tools.

Our Delivery Promise

Whether you’re planting bulbs for spring, setting up a new aquarium, or preparing for summer barbecues, we ensure your carefully selected products arrive in perfect condition. Our global shipping network brings gardening excellence to your doorstep, wherever you are (excluding some Asian and remote areas).

Shipping Options

Standard Shipping (£12.95)

For gardeners who can’t wait to get their hands on our premium products:

  • Carrier: DHL or FedEx
  • Processing time: 1-2 business days
  • Delivery time: 10-15 business days after dispatch
  • Tracked service with delivery notifications

Ideal for time-sensitive items like seasonal bulbs (Alliums, Amaryllis) or aquarium equipment when you’re setting up a new tank.

Free Standard Shipping (Orders over £50)

For our customers stocking up on gardening essentials or planning larger projects:

  • Carrier: EMS
  • Processing time: 1-2 business days
  • Delivery time: 15-25 business days after dispatch
  • Perfect for combined orders of bulbs, birdcare products, and garden accessories

Great value when purchasing multiple items like our A-Z bulb collections along with bird baths and feeders for your wildlife-friendly garden.

Important Delivery Notes

To ensure your gardening and outdoor living products arrive in perfect condition:

  • Live plants and bulbs are carefully packaged by our horticulture experts to survive transit
  • Fragile aquarium equipment is specially boxed with protective materials
  • Barbecue accessories and garden furniture components are securely wrapped
  • We cannot deliver to PO boxes or parcel lockers

International Delivery

From our Birmingham roots to your garden worldwide (excluding some Asian and remote areas), we’re proud to serve gardening enthusiasts across the globe. Please note:

  • All delivery times are estimates and may vary by destination
  • Customers are responsible for any customs fees or import taxes
  • Some restrictions may apply to plant materials in certain regions

Tracking Your Order

Once your order of bulbs, aquarium supplies, or garden accessories is dispatched, you’ll receive a confirmation email with tracking information. Watch your gardening essentials make their way to you!

Returns Policy

If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Please contact our customer care team at [email protected] to arrange returns. Some restrictions apply to live plants and perishable goods.

At Greentide Garden Store, we’re committed to helping you create your perfect outdoor space. Should you have any questions about delivery or need assistance with your order, our gardening experts are always happy to help.

Happy gardening from all of us at Greentide!